Kristijana | TERMS OF USE
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TERMS OF USE, PRIVACY POLICY AND COOKIE POLICY

THIS AGREEMENT

 

Thank you for opening this page. I appreciate taking the time to read this agreement. If you are here for the first time, please read following instructions carefully. If you are a returned customer, welcome back.

If you continue to use this website, you agree to abide by this agreement which entails Terms of Use, and privacy policy along with the cookie policy.

This agreement is between the user of this website (“you”), and Wild Spirit, owned by Kristijana Vučetić, a business entity registered in the Republic of Croatia, EU.

This agreement is updated periodically and can be changed at any time. The last update was on May 14th, 2018. The parties are bound by the latest version of the agreement.

 

TERMS OF USE

 

Your access to and use of the website www.kristijana.com (“website”), operated by the company WILD SPIRIT (“we”) is subject to the following Terms of Use and all applicable laws. These Terms of Use explain how to use the website kristijana.com and all services offered on this website. By using this website, you accept these Terms of Use and agree to abide by them. If you do not agree to these Terms of Use, please do not proceed using this website.

We reserve the right to withdraw, restrict or change our website, or any parts of it including these Terms of Use at any time and without notice. Please check back regularly to ensure you are familiar with the current version. We will not be liable if for any reason our website is unavailable at any time or if the content is changed or out of date.

 

INTELLECTUAL PROPERTY RIGHTS

 

Unless otherwise stated, copyright of all articles, blogs, information and materials found on this website belongs to its author, that is Kristijana Vučetić. All textual content on this website and all other content exchanged by using our services is our property and protected by copyright laws around the world. You must not distribute and/or share any part of the website or any other document you buy or receive from us, whether in its original or changed state. If you want to share the content from this website on your private social media, we will give you permission to do so, if you put the link back to our website. If you want to share the content of this website or your website, you must ask for permission. In most of the cases, if the way you use the content does no harm to our reputation, we will give you permission to do so, if you put the link back to our website.

Your written requests you may address through our contact form.

 

LIMITATION OF LIABILITY

 

We will do our best to ensure all facts and statements on this site and in our materials are true and correct to the best of our knowledge. We will do our best to ensure all facts and statements in our work do not infringe upon any copyright or other rights of a third party. However, we cannot be liable to you, or any third party, for damages, including lost profits, lost business, lost savings, lost data, lost goodwill, wasted management or office time, complaints, claims, litigation or other incidental, consequential or special damages which may arise from your use of this website or your relationship with us. The foregoing applies even if Kristijana Vučetić, as a business owner was advised of the possibility of or could have foreseen the damages. In those jurisdictions that do not allow the exclusion or limitation of liability for damages, liability is limited to the fullest possible extent permitted by law.

 

VIRUSES, HACKING AND OTHER OFFENCES

 

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorized access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial of service attack.

We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

 

LINKS FROM OUR SITE

 

The website may contain links to third party websites and resources. You acknowledge and agree that we are not responsible or liable for the availability, accuracy, content or policies of third party websites or resources. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.

 

PURPOSE OF THIS WEBSITE

 

The purpose of this website is to inspire readers and/or clients to take better care of themselves, their body and soul and inform them about some of the possibilities.

All the content on this website is provided as an information resource only and is not to be used or relied on for any diagnostic or treatment purposes. We aim to inspire readers to improve quality of their lives, not to diagnose or treat their health problems.

 

MEDICAL DISCLAIMER

 

Content on this website is not written by a doctor, nor qualified psychotherapist or counselor, and using our services or information from this website should not be a substitute for their advice. Please seek out a qualified medical practitioner or health care provider for any conditions related to your physical or psychical health. The information and services offered on this website should not be used to treat or cure any conditions, diseases or prevent them. We encourage you to speak to medical professionals in order to learn how they may affect your health. Especially seek advice from medical professionals if you are about to use plants and/or essential oils to support your wellbeing. Be careful if you have a health condition, allergy, are pregnant, trying to conceive or breastfeeding, or are taking prescription drugs.

 

SERVICES, BOOKING, CANCELATION AND LATENESS POLICY

 

Services offered on this web website are available by appointment. Service must be paid before the scheduled date or at least 24 h earlier. Otherwise, your request will be rejected, and appointment canceled. Once sessions are scheduled and paid, they will not be refunded if they are missed or canceled. If any problem with the schedule occurs, and if any side needs to reschedule, it is possible to discuss and agree upon changes in the cases of collision, with 24 h notice. It is allowed to be late up to 10 minutes. Otherwise, if the Client is late more than 10 minutes, and without any notice, the session will be canceled and billed anyways.

 

COMPLAINTS AND DISPUTES

 

If you have a complaint regarding a product or service you have purchased from Wild Spirit please submit your complaints directly to kristijana@kristijana.com. We will address your case within 15 working days.

In the event of an unresolved complaint, you may create a case at the European Commission platform for Online Dispute Resolution.

 

PRIVACY POLICY

 

By using this website, you are consenting to our Privacy Policy. This policy applies to all site visitors, clients and all other users of this website. Accessing this website constitutes a use of the website and a full acceptance of this Privacy Policy. We are committed to protecting and respecting your privacy and we abide by European Data Protecting Law. We comply with the GDPR acts to protect your personal information. Personal information includes any information about an identifiable individual, such as name, email address, IP address, gender, age, ID numbers, and other data that can identify you as a natural person.

This policy defines which personal data we collect from you and how it will be processed by us. Please read the following information carefully to understand our views and practices regarding your personal data and how we will treat it. By submitting personal data to us, you agree to us using your data as follows.

This website only collects the personal information you voluntarily provide us with, or which is requested by entering the business contract with us.

  1. Through this website you may opt-in to receive our newsletter, by leaving us your name and e-mail. We will use your data for sending you the relevant notifications and/or newsletters. The legal basis for this processing is your consent. You give us your consent by subscribing to our newsletter. The option to unsubscribe will be included in every e-mail newsletter you receive from us.
  1. When you purchase any service offered on this website, we will additionally collect your full name, address, phone number, date of birth, and other information for billing purposes and in order to deliver you our service and/or to enter a business contract with you.
  1. We may process information contained in or relating to any communication that you send to us. Your data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with clients.
  1. We may process information contained in any inquiry you submit to us regarding goods and/or services. Such data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you.

 

WHERE WE STORE YOUR PERSONAL INFORMATION

 

The data that we collect from you is stored on our servers. Soe of them may be located outside the European Economic Area (“EEA”). By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

 

HOW DO WE USE THE INFORMATION WE COLLECT?

 

We do not use your personal information for purposes other than those for which it was originally collected unless we first obtain your consent to do so.  We use information held about you in the following ways:

  • To carry out our obligations arising from any contracts between you and us. You give your consent by signing the agreement or accepting the Terms of Use and Privacy Policy.
  • To send you our newsletters and provide you with information, products or services that you request from us and which we feel may interest you. Our newsletter provider is MailChimp, and you may access their Privacy Policy here: https://mailchimp.com/legal/privacy/. You give your consent by voluntarily subscribing to our newsletter.
  • To fulfill any obligations requested by law. You give your consent by using this site and/or our services.

 

HOW DO WE PROTECT YOUR INFORMATION?

 

We do our best to protect your information for any unauthorized access, misuse, or disclosure and we use a variety of security measures to keep it safe, including secure networks and limited access to your information. However, you acknowledge that personal information you voluntarily share online, on any website, could be accessed or tampered with by a third party.

You agree that we are not responsible for any intercepted information shared through our website without our knowledge or permission.  Additionally, you release us from any and all claims arising out of or related to the use of such intercepted information in any unauthorized manner.

 

WHO DO WE DISCLOSE YOUR INFORMATION TO?

 

  1. We may disclose your personal data to our newsletter provider, which is Mailchimp.
  2. We may disclose your personal data to our suppliers or subcontractors insofar as reasonably necessary for performing accounting, bookkeeping, tax report submission services and delivery services.
  3. We may disclose your personal data to our booking services provider which is youcanbook.me.
  4. We may disclose your personal data to our payment services provider, PayPal, and our business Bank Zagrebačka Banka. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. However, we do not intentionally collect, store or process such data.
  5. We may process any of your personal data identified in this policy if necessary for the establishment, exercise or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

We limit disclosure of your information as required to in order to deliver you our service and/or products, comply with the law, to protect our rights or the rights of others or to enforce our policies.

 

HOW LONG DO WE RETAIN YOUR INFORMATION?

 

Only for as long as necessary to fulfill the purposes for which it was collected, as outlined in this Privacy Policy, or as governed by laws.

 

YOUR RIGHTS

 

In this Section, we have summarized the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. You should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

Your principal rights under the data protection law are: the right to access; the right to rectification; the right to erasure; the right to restrict processing; the right to object to processing; the right to data portability; the right to complain to a supervisory authority; and the right to withdraw consent.

However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defense of legal claims.

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.

You can exercise your rights by contacting us using a contact form on this website.

 

COOKIE POLICY

 

WHAT ARE COOKIES?

 

Cookies are small data files sent by a website’s server to a web browser, processor memory or hard drive and stored there. They can be used for a range of different purposes, such as customizing a website for a particular user, helping a user navigate a website, improving that user’s website experience, and storing that user’s preferences and login information.

 

ESSENTIAL OR NON ESSENTIAL COOKIES

 

Cookies can be classified as either ‘essential’ or ‘non-essential’. Essential cookies are cookies that are either:

  • used solely to carry out or facilitate the transmission of communications over a network;
  • strictly necessary to provide an online service (e.g. our website or a service on our website)

Non-essential cookies are any cookies that do not fall within the definition of essential cookies, such as cookies used to analyze your behavior on a website (‘analytical’ cookies) or cookies used to display advertisements to you (‘advertising’ cookies).

On this website are used only essential cookies.

 

SESSION AND PERSISTENT COOKIES

 

Cookies can be classified as either ‘session’ or ‘persistent’, depending on how long they last after they are placed on your browser.

  • Session cookies: session cookies last for as long as you keep your browser open. They expire when you close your browser.
  • Persistent cookies: persistent cookies expire at a fixed point in time or if you manually delete them from your browser, whichever occurs first.

 

FIRST AND THIRD PARTY COOKIES

 

Cookies can be classified as ‘first party’ or ‘third party’.

  • First party cookies: these are cookies placed on your device by our website domain.
  • Third party cookies: these are cookies placed on your device by third-party website domains.

If you require further information about cookies in general, please visit www.allaboutcookies.org

 

WHAT COOKIES USES THIS WEBSITE?

 

This website uses only essential cookies which are strictly necessary for our website to be able to operate or to provide you with a service on our website which you have requested.

 

LEGAL BASIS FOR PROCESSING

 

We process information about you contained in or obtained from essential cookies in our legitimate interests. Legitimate interests of ours are to ensure that our site functions properly and provide you with online services you have requested.

 

OTHER TECHNOLOGIES – Web beacons

 

We embed web beacons in our marketing emails which we sent out using MailChimp. You can access MailChimp’s privacy policy here.

Web beacons are small GIF image files which enable us to track your receipt of our marketing emails, how often you view our adverts or website pages, your location, IP address and browser information. Web beacons are activated whenever you open a marketing email or access a page on our website which contains a web beacon. Web beacons transmit data when you view them but are not capable of accessing any other information on your computer. Web beacons are not stored on your hard drive unless you download a GIF image containing them.

 

LEGAL BASIS FOR PROCESSING

 

We process the information we gather from the use of web beacons in our legitimate interests. Legitimate interests of ours are analyzing the effectiveness of our email marketing campaigns.

 

ACCEPTING AND REJECTING COOKIES

 

You are welcome to block the use of some or all of the cookies we use on our website. However, be aware that doing so may impair our website and its functionality or may even render some or all of it unusable. You can delete existing cookies from your browser by clearing your browsing data and ensuring that the option to delete cookies is selected. You should also be aware that clearing all cookies from your browser will also delete any cookies that are storing your preferences, for example, whether you have accepted cookies on a website or any cookies that are blocking other cookies.

For more detailed information on how to accept, delete, and manage cookies, including guidance for specific browsers, please check your browser settings or visit: www.allaboutcookies.org

We are not responsible for any cookies connected to this website and used by third party.

 

GOVERNING LAW

 

These Terms of Use shall be construed in accordance with, and governed by, the laws of the Republic of Croatia, as applied to contracts that are executed and performed entirely in the Republic of Croatia. The exclusive venue for any arbitration or court proceeding based on or arising out of these Terms and Conditions shall be the Republic of Croatia. The parties agree to attempt to resolve any dispute, claim or controversy arising out of or relating to this Agreement by mediation. The laws of Croatia and the European Union will govern all matters arising out of this agreement and the use of this website. All claims arising out of or relating to this agreement or the use of this website will be litigated exclusively in the Republic of Croatia. The parties consent to venue and personal jurisdiction in Zagreb, Croatia.

 

CHANGES TO OUR PRIVACY POLICY

 

Any changes we may make to our privacy policy in the future will be posted on this page and, when appropriate, you will be notified by e-mail.

 

COMPANY DATA

 

This website is owned and operated by Wild Spirit, Kristijana Vučetić. The company is registered in the EU, Republic of Croatia, and our principal office is in Zagreb. You can contact us using our website contact form.

Last change: 14.05.2018.

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